FAQ's
Eclipse is located on the 9th Floor of Krishna Heritage, Linking Road, Santacruz West, Mumbai.
Eclipse is open from 6am – 9pm on weekdays & from 7am – 9pm on weekends.
Eclipse provides Valet Services.
Eclipse has bathrooms & showers for both men & women within its premises.
Eclipse offers yoga mats for students’ use, but it is recommended for students to bring their own. Eclipse does not provide towels; students should bring their own shower kit & towels if they wish to shower.
Advanced booking is recommended to secure class admission. Sign-up at the reception is mandatory at least 10 minutes before the start of the class, even if a student has booked a spot in advance physically or online through the ScheduleHouse app.
The latest admission into a session/class is 10 minutes after the beginning of the class. Post that time, Eclipse reserves the right to refuse class admission out of respect for the other students & the teacher.
Comfortable sports clothing is recommended. Shoes are not allowed within Eclipse; students should place their shoes in the indicated area(s).
Students must inform the instructor of any medical condition or injury at the beginning of the class. The instructor reserves the right to deny admission if a student is assessed to be unfit for the session. Eclipse instructors hold no responsibility if a student does not disclose any underlying medical condition or injury.
Mobile phones need to be on “silent” mode before entering Eclipse & any of its practice areas.
All practitioners are responsible for their belongings. Eclipse is not liable for any loss of property within its premises.
Eclipse accepts payments through UPI, all debit & credit cards, online transactions through its website and/or through the ScheduleHouse app, and cash transactions.
Students can cancel their booking at least two (2) hours before the class without any charges.
Eclipse reserves the right to cancel a practice session/class one (1) hour prior to the beginning of the class.
Eclipse does not offer refunds once a payment has been processed. In case of no-show or late cancellation, charges will occur for the entire amount of the session. Unlimited package holders will have one day deducted from their package validity.
It is the student’s responsibility to renew their packages ahead of the expiry date to secure uninterrupted access to Eclipse practices. Practitioners can renew ahead of the expiry date at the reception or online. No exceptions will be made.
For the annual (12 month) unlimited membership, “freezing” can be activated twice for a maximum of 60 days. For the 1 month & 2 month unlimited membership, “freezing” can be activated once for two weeks. For the 3 month & 6 month unlimited membership, “freezing” can be activated once for 30 days.
No, Eclipse courses & Teacher Training Courses (TTCs) and Workshops are separate events that require students to register & purchase those courses ahead of the start date.
Yes. Further details & information can be obtained from the reception.
Eclipse has a no-refund policy on ALL Memberships (Unlimited & Limited), Master Courses, Teacher Trainings, Workshops & Retreats.
